BUSINESS BOOKS


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Business Emails

Emails have become a necessary part of business communication in today’s world. Yet all too often mistakes are made resulting in frustration, misunderstandings, wasted time, and lost opportunities. What are the right (and wrong) ways to write a business email? Which standard phrases are used? How ca..

€10.00 €20.00 Ex Tax: €10.00

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Business Meetings

Since business meetings play an important role in almost every company, you need to learn how to organize and handle them in an efficient way. How can you keep meetings brief and to the point? What are the main English terms you need to know and how can you express disagreement in a polite way? What..

€10.00 €20.00 Ex Tax: €10.00

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Business Phone Calls

What are the right (and wrong) ways to answer a business call? Which standard phrases are used? How can you make your phone calls more effective? Learn all the necessary skills and vocabulary in this 6-hour workshop. Practice handling your calls in an efficient way and avoid all common mistakes. Rem..

€10.00 €20.00 Ex Tax: €10.00

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Business Trips

Business trips are often an important part of one’s work. In order to handle them successfully, you need to learn some common secrets. How is traveling for work different from traveling for pleasure? Why is cross-cultural awareness necessary? What should you include in a business trip report? In thi..

€10.00 €20.00 Ex Tax: €10.00

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Customer Service

This is a unique 6-hour workshop accompanied by a powerful e-learning program. It is suitable for anyone whose knowledge of English is at the pre-intermediate level or higher. You will find this workshop extremely valuable if you want to have a successful career in the customer service field. How sh..

€10.00 €20.00 Ex Tax: €10.00

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Jobs and Titles

If you want to have a successful career in the business world, you need to understand the job titles commonly used by companies, as well as the responsibilities they involve. What do acronyms such as CEO, COO, HR, and BOD stand for? What is an organigram or organizational chart? How can you write an..

€10.00 €20.00 Ex Tax: €10.00

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Leadership

This 6-hour workshop offers you a great opportunity to develop your soft skills while also improving your business English. It is suitable for anyone whose knowledge of the language is at the pre-intermediate level or higher. Discover what the main responsibilities of a leader are and learn the basi..

€10.00 €20.00 Ex Tax: €10.00

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Marketing

Marketing skills can play a crucial role in your career. Discover the basics of marketing and find out how to put the right product in the right place, at the right price, at the right time. Learn how to write a Unique Selling Proposition (USP) Analysis and create a customer-oriented marketing strat..

€10.00 €20.00 Ex Tax: €10.00

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